Arman Singh

Attended K. J. Somaiya Institute of Technology

Role: Application Support Engineer at Tata Consultancy Services
Location: Mumbai, MH, IN
LinkedIn followers: 500 followers

Information TechnologyView LinkedIn profile

Experience

Application Support Engineer
Tata Consultancy Services
Aug 2024 — Present
Providing L2 production support for Java-based applications running on Linux servers, handling incidents, service requests, and problem tickets.Performed in-depth troubleshooting of complex and critical production issues through log analysis, service monitoring, and system validation to ensure timely resolution within SLA.Conducted detailed root cause analysis (RCA) for recurring and high-impact incidents and collaborated with L3/development teams to implement permanent fixes and preventive measures.Debugged application-level and data-related issues by analyzing application logs, tracing transaction flows, and validating business logic with cross-functional teams.Writing and executing SQL queries to validate data, analyze backend issues, and resolve critical database-related incidents.Handling NSO (New Store Opening) activities including server configuration, warehouse-level validations, and store-level testing to ensure smooth go-live.Contributing to process improvements aimed at enhancing ticket resolution efficiency and reducing repeat incidents.

Education

K. J. Somaiya Institute of Technology
B.tech, EXTC
2020 — 2024
Shriniwas Bagarka College
HSC

Contact information

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•••••@tcs.com
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Current company

Tata Consultancy Services

IT Services and IT Consulting · 726K employees · Founded 1968 · Mumbai, India

Tata Consultancy Services (TCS) is the technology partner of choice for industry leading organizations worldwide. Since its inception in 1968, TCS has upheld the highest standards of innovation, engineering excellence, and customer service. It has set an aspiration to become the world's largest AI-led technology services company and is enabling its clients to transform themselves across the full AI stack, from infrastructure to intelligence. Rooted in the heritage of the Tata Group, TCS is focused on creating long term value for its clients, its investors, its employees, and the community at large. With a highly skilled workforce spread across 55 countries and 202 service delivery centers across the world, the company has been recognized as a top employer in six continents. With the ability to rapidly apply and scale new technologies, the company has built long term partnerships with its clients – helping them emerge as perpetually adaptive enterprises. Many of these relationships have endured into decades and navigated every technology cycle, from mainframes in the 1970s to artificial intelligence today. TCS sponsors 14 of the world’s most prestigious marathons and endurance events, including the TCS New York City Marathon, TCS London Marathon and TCS Sydney Marathon with a focus on promoting health, sustainability, and community empowerment. Caution against fraudulent job offers: TCS doesn’t charge any fee throughout the recruitment process. Refer here: https://www.tcs.com/careers/india/recruitment-fraud-alert

tcs.com

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Experience

Application Support Engineer

Education

K. J. Somaiya Institute of Technology

Shriniwas Bagarka College

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