Armani Barnes

About Armani Barnes

Hi, my name is Armani Barnes and I am an undergraduate student. My major is Psychology with a criminology minor aspiring to reach my goal of getting my PhD. I also work, and I am interested in branching out into different fields career wise to see where I\'m meant to be!

Experience

1. Sales Floor Team Member

   Nordstrom

   Jun 2021 — Present

   Greeted customers, helped locate merchandise, and suggested suitable options. Organized racks and shelves to maintain store visual appeal, engage customers, andpromote specific merchandise. Helped customers complete purchases by moving heavy items, collecting payments, andbagging purchases. Built productive relationships with customers to establish trust, rapport and increasesatisfaction. Answered customer questions about products and services, helped locate merchandise,and promoted key items. Assisted customers with processing payments, product returns, exchanges and refunds toincrease satisfaction and trust. Communication with customers professionally and proactively to provide productinformation and advice. Utilized customer feedback to improve services and apply best practices. Picking up and sorting clothes from SE and sorting them on their proper racks correctly somy co-workers can put them away. Consistently checking and cleaning fitting rooms after every customer leaves to ensure thenext customer can have a satisfied experience trying on our products. Cleaning my designated area for that day and helping others clean when needed. Teaching new hire\'s how to re-ticket, 770items, and best practices on how to workefficiently.

Education

• Howard University

  Clinical Child Psychology

  2022 — 2025

• Foothill College

  Associate of Arts - AA

  2020 — 2022