Armando Capote

About Armando Capote

With over 15 years of experience in the IT sector, I am a strategic technology leader who thrives at the intersection of infrastructure, cloud environments, cybersecurity, and enterprise data management. My expertise spans both high-level strategy and hands-on execution, ensuring that IT investments drive operational efficiency, security, and innovation.I have worked extensively within private equity-backed organizations, aligning IT strategy with investor-driven objectives. Notably, I have collaborated with multiple KKR-backed portfolio companies—both as vendors and strategic partners—to support and enhance the IT, cybersecurity, and data infrastructure of one of their real estate investments. This experience has deepened my ability to implement industry-leading security frameworks, optimize enterprise data ecosystems, and ensure IT governance meets the rigorous standards expected by institutional investors.My data expertise includes leading Snowflake-based data warehouse initiatives, integrating multiple third-party sources to enhance business intelligence, reporting, and executive decision-making. Beyond core IT leadership, I am actively expanding into artificial intelligence (AI), large language models (LLMs), and intelligent document processing, applying these emerging technologies to streamline operations, improve data-driven insights, and fortify cybersecurity strategies.I am passionate about building scalable, future-ready IT architectures that not only support but accelerate business growth. Whether enhancing cybersecurity resilience, optimizing cloud infrastructure, or leveraging AI for efficiency, my goal is to ensure IT serves as a strategic enabler for success in dynamic, high-growth environments.

Experience

1. IT Director

   Cruise Terminals International

   Jan 2025 — Present · Miami, FL, US

   Developing and executing a global IT strategy supporting CTI’s international operations across the U.S, Caribbean, and Europe, ensuring scalability and alignment with the company’s long-term growth plans-Aligning cybersecurity initiatives with the compliance playbook defined by our private equity partner, Icon Infrastructure, and coordinating efforts with Royal Caribbean Group as a minority stakeholder-Leading infrastructure and application initiatives across multiple international business entities, overseeing vendor proposals, implementation timelines, and adherence to CTI’s architectural standards-Managing global IT service delivery, including vendor relationships, contract negotiations, and service level performance across mission-critical systems-Establishing and enforcing IT governance policies covering procurement, access management, device lifecycle, and change control across all regions-Acting as the senior escalation point for IT-related issues, facilitating vendor coordination while keeping executive stakeholders informed and engaged-Driving platform standardization and automation to streamline operations, reduce duplication, and increase visibility into real-time KPIs across departments-Collaborating cross-functionally with Legal, Construction, Finance, and Operations teams across terminals to ensure technology solutions align with both business and compliance needs-Enhancing user awareness, internal safeguards, and monitoring processes to strengthen cybersecurity posture and minimize enterprise technology risk.

Education

• Florida International University

  Bachelor of Science (B.S.), Information Technology & Minor in Health Service Administration

  2007 — 2012

• Florida International University

  Master of Science - MS, Computer Engineering: Network Security

  2019 — 2020