Armando Vega
IT Support Administrator | CCNA | Security+ | Office 365 Administrator
- Role
- IT Support Administrator at MSS Solutions, LLC
- Location
- Raleigh, NC, US
- LinkedIn followers
- 500 followers
About Armando Vega
At MSS Solutions, my expertise in Windows Desktop and Server Systems, Office 365, Microsoft intune, as well as a variety of different software tools available at our team disposal have allowed us to develop and acquired new technologies, which provide the capabilities that are essential to stay at the top of the market and prove our commitment to delivering high quality services and solutions to our end users and customers. This attention to detail strengthened client relations and technical standards within the organization.
Experience
IT Support Administrator
Apr 2025 — Present · Clayton, NC, US
Manage IT Assets: Administered companywide IT assets through Active Directory, Group Policy, Apple Business Manager, and Meraki MDM, VMware and cloud computing services extensively utilized, ensuring efficient resource allocation and security-Desktop and Remote Support: Providedcomprehensive desktop and remote support for WAN spanning 8 offices across the Carolinas, resolving technical issues promptly and maintaining high user satisfaction-Administration: Oversaw the day-to-day operations of Office 365, SharePoint, Active Directory, Group Policy Objects (GPO), file servers, print servers, network infrastructure, and Avaya phone system-On-boarding/Off-boarding: Facilitated smooth onboarding and off-boarding processes, managing user accounts and permissions in AAD and ensuring seamless integration or removal from company systems-Adaptability: Frequently handled a wide range of IT-related tasks in a constantly evolving environment, demonstrating flexibility and problem-solving skills-Documentation: Maintained accurate documentation for IT processes, troubleshooting guides, and user manuals to facilitate knowledge sharing and support consistency.
Education
My Computer Career
Associate's degree, Information Technology
2013 — 2014
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