Armando Sancerni

About Armando Sancerni

A well-rounded business professional with over 20 years in Business Development, Operations, Project Management, Data Analytics, CRM, E-commerce, Sales and Marketing. Excel in working effectively with a wide variety of clients in order to complete projects successfully and achieve measurable results. A strong strategic planner, and problem solver, and quick to learn & apply new professional skills in fast-paced environments.Here are a few highlights on my experience:• Research, Evaluation, Implementation, Training and Managing new Software Sales Enablement Tool.(Tableau, Seismic, ZoomInfo, Hoovers D&B, Vidyard, MapAnything and more)• SalesForce CRM (Classic & Lightning) development Sales Reports, Sales Territory Analysis and Mapping software.• Product Development: Research & Development of new products, and enhancements to existing product lines.• Developed new E-commerce Sales Channel which increased company sales by 20%. • Sales Support Analysis: Strong understanding ROI, Sales Reports, Data Trends, Control Chart, Process and Quality Improvements programs. • Sales & Marketing: Development of many Marketing Programs/Campaigns for B2B & B2C programs both for Brick Mortar and E-commerce. • Successfully worked in major enterprises environments (DHL & Motorola): Project Management, Six Sigma, Product Life Cycle, Sales Support, and Analytics.• Last 7 Years running Small Business; increasing Sales, Profitability, Market Share, Value of the company 5X, and finally successfully selling the company. • Six Sigma Black Belt, Process Improvement and Quality Assurance Projects. • Advance Microsoft Excel user and Data Mining. Familiar with COGNOS & Retail-link database system.• Working effectively with a wide variety of departments & clients in order to complete projects successfully and achieve measurable results.• Ability to take on leadership roles within teams and to work with stakeholders throughout the organization to achieve goals EDUCATION: MBA, BS Engineering, Telecommunication Certificate, Project Management CertificatePrevious Positions: CRM Sales Senior Data ManagerRunning Small Family Business ($6M Revenue)Global Program ManagerProject Manager - Logistic OperationProject Manager - Sales SupportProject Manager - ManufacturingTest System EngineerProduction Supervisor

Experience

1. Senior Sales Support Data Manager

   Ryder System, Inc.

   Oct 2017 — Present · Miami, TX, US

   Research, Evaluation, Implementation, Training and Managing new Sales Enablement Software Tool.(Tableau, Seismic, ZoomInfo, Hoovers D&B, Vidyard, MapAnything and more)• Development of SalesForce CRM Reports and Dashboards for Executive Leadership and National Sales Account Directors.(Classic & Lightning) • Development and management of SharePoint sites for Training, and Project Management• Development of Mapping Software for Ryder Sales Force; Providing robust interactive mapping tool highlighting location of Ryder Products & Services capabilities as well as defining 4 Major Competitors capabilities. • Compiled Monthly Sales Performance reports/presentations for executive review.(Win/Lost opportunities)• Development and Manage Competitive Advantage Reports, Strategies and Managing of National Sales.• Manage Early Replacement Campaign Promotion; which resulted in record year end growth and increase in customer retention. • Assisted in development, release and manage of sew Sales Enable Tool – Seismic for National and Field Sales team members.• Supported National Sales Directors in compiling new customers profile reports, customer service KPI’s and strategic approach of customer retention programs.• Development and Management of Sales Enablement Tools.

Education

• Villanova University

  PRINCE2 Certification, Project Management

  2007 — 2008

• The George Washington University School of Business

  Master Certificate, Project Management

• University of Miami Herbert Business School

  MBA, Computer Information Systems

• University of Miami

  BS, Electrical Engineering

• University of Miami

  Master Certificate, Telecommunication

Skills

• Iso 9000
• Strategy
• Six Sigma
• Strategic Planning
• Program Management
• Cross-Functional Team Leadership
• Supply Chain
• Process Improvement
• Forecasting
• Sales Operations
• Operations Management
• Management
• Team Building
• Training
• Project Management
• Manufacturing
• Leadership