Armando Grandez
Mobile Expert @T-Mobile
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WORK HISTORY
Mobile Expert @T-Mobile
Tampa, FL, US
Excellent communication skills, and strong sales acumen, with the ability to upsell or cross-sell T-Mobile products and services. Guaranteed to provide an Un-carrier Experience, assuring every customer interaction is positive and productive.* Handled inbound and outbound voice calls with a focus on maximizing revenue and building customer loyalty.* Promoted wireless and high-speed internet services while overcoming objections based on the customer\'s needs.* Appointed growth ambassador of the BTS product line and collectively raised sales from 10% to 15%.* Awarded top 20 best sales performers nationwide across various categories for 3 months consecutively.* Engaged in weekly team meetings to assess skill practices, offers and promotions, system changes, and company news.
ABOUT ARMANDO GRANDEZ
The best professional experience I\'ve had was owning my own business at nineteen years…
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