Armando Gomez
Sr UC Engineer Abbott Labratories
- Role
- Sr Uc Engineer at Abbott
- Location
- Chicago, IL, US
- LinkedIn followers
- 500 followers
About Armando Gomez
I’m an energetic leader with a passion for people development, great track record…
Experience
Sr Uc Engineer
Aug 2021 — Present · Lake Bluff, IL, US
Supported concurrent global implementation and migration of MS Teams Voice in US, EMEA, Asia-Pacific, and South America.• Integrated and organized installation of MS Teams SBC with vendor and internal teams’ firewalls, networks, and data centers.• Managed and organized decommission of Avaya Gateway and LSP infrastructure throughout US locations.• Established service improvement with remote vendors to reduce outages, increase performance, and simplify operations.• Supported Cloud Five Nine call center infrastructure.• Teamed with organization architects on technology innovations within Avaya Voice Network infrastructure.• Organized Microsoft Teams solutions for video conference room environment
Skills
- Data Analysis
- Microsoft Office
- Avaya
- Outlook
- Voip
- Data Center
- Call Centers
- Acd
- Troubleshooting
- Visual Basic
- Integration
- Sip
- Vendor Management
- Information Technology
- Networking
- Project 2010
- Telephony
- System Administration
- Cisco Technologies
- T1
- Leadership
- Cisco Call Manager
- Access
- Gateway
- System Deployment
- Ip Pbx
- Servers
- Project Management
- Pri
- Routing
- Voice Mail
- Call Center
- Process Improvement
- Avaya Technologies
- Customer Service
- Provisioning
- Telecommunications
- Change Management
- Wireless
- Analysis
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