Arman Khan
Associate-rcm @Amviak Consulting Private Limited
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WORK HISTORY
Associate-rcm @Amviak Consulting Private Limited
Sambalpur, IN
Enhanced billing accuracy by 10% and rectified 12% more errors through meticulous validation of LT/HT meter readings and daily quality checks.Reduced overdue payments by streamlining billing workflows and negotiating sustainable payment plans, directly improving cash flow efficiency.Achieved 65% positive client feedback by effectively resolving consumer complaints, billing disputes, and collection issues within defined SLAs.Detected and prevented revenue leakages through detailed consumption analysis, field inspection coordination, and anomaly reporting.Ensured 100% compliance with audit and regulatory standards by maintaining accurate billing records, validations, and documentation.Developed MIS dashboards and reports to monitor performance trends, enabling management to make data-driven operational decisions.Mentored junior associates on billing procedures and audit checks, boosting team productivity and knowledge sharing across departments.
EDUCATION
Gangadhar Meher University (GMU), Sambalpur
Commerce (12th)
Gangadhar Meher University
Bachelor of Commerce - BCom, Accounting
Gangadhar Meher University
Bachelor of Commerce
Lovely Professional University
Master of Business Administration, Finance and Human Resource
Rastriya Khadya Bank Ltd.
High School Diploma
ABOUT ARMAN KHAN
As a results-driven techno-commercial professional with over 3.5 years of experience in Power Distribution Revenue Management, I specialize in ensuring accurate LT/HT billing operations, revenue protection, and audit compliance across diverse consumer segments. My work has centered around improving operational efficiency, minimizing revenue leakage, and supporting field investigations through data-driven analysis and technical insights.At Tata Power Western Odisha, I’ve contributed to measurable improvements — including a 10% increase in billing accuracy, 12% correction in erroneous bills, and a 65% boost in client satisfaction by streamlining workflows and enhancing consumer issue resolution. My expertise in the FluentGrid–CRS billing platform, combined with strong proficiency in MS Excel and MIS reporting, enables me to detect anomalies, support energy theft investigations, and drive informed decision-making for sustainable revenue outcomes.Currently pursuing an MBA to strengthen my managerial and strategic acumen, I aim to continue advancing in the power distribution domain, focusing on operational excellence, regulatory compliance, and digital transformation in utility management.If you’re looking to connect with a professional passionate about optimizing billing systems, improving cash flow, and ensuring revenue assurance in the energy sector, let’s connect — I’m always open to meaningful conversations and collaborative opportunities in this field.
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