Armaan Khan
Banquet Captain @Sheraton Hotels & Resorts
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WORK HISTORY
Banquet Captain @Sheraton Hotels & Resorts
Vancouver, BC, CA
Leading a team of lead servers, servers, and porters as a BanquetCaptain (Supervisor). Team Strength - 45 + team members.Intent to Recommend Champion (CRM METRIC), training & guiding the team to improve customer experience at the hotel. ITR% SCORE - 96%,Review event orders to plan operations for the month & analysis the budget to increase profitability.Payworks - HRIS, Payroll administration & leave approval.Training calendar - create the training calendar & Co-ordinate training’s.Hospitality employee of the month - Two times “employee of the month”.Office & administration - Co-ordinate with catering, culinary department to create & maintain department communications & paperwork.
EDUCATION
Maneckji Cooper Education Trust School
Bachelor's degree
R. D. National & W. A. Science College
Secondary Education, Arts
University Canada West
Master of Business Administration - MBA, Business Administration and Management, General
Leela Hotels,Resorts & Palaces
General Management Trainee - Post Graduate program, Hospitality Administration/Management
Rizvi College Of Hotel Management
BSc Hospitality Studies, Hotel, Motel, and Restaurant Management
Institute of Hotel Management
Culinary Craftmanship Course, Culinary
SKILLS
ABOUT ARMAAN KHAN
A competent professional with over several years of rich experience in Restaurant Management and Food & Beverage Industry. An effective communicator & team leader coupled with flexible & detail oriented attitude. Demonstrated excellence in streamlining business processes, building customer loyalty levels, resolving service-related problems, improving Hotel Management performance rates. Hospitality is not just a profession but my passion to travel. I am open to new opportunities which help me broaden my horizon.
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