Arlene M. Bautista
Senior Customer Success Manager @Appspace
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WORK HISTORY
Senior Customer Success Manager @Appspace
EDUCATION
University of Toronto, School of Continuing Studies
Leadership Certificate
University of Toronto
Bachelor of Arts (Honours), Communications, English, Sociology
ABOUT ARLENE M. BAUTISTA
Communication. Connection. Community.These three C\'s are not only what I strive for with each person I cross paths with in my life but what I really value at my core. Communication: I strive to be clear, effective and concise.(And, to make you laugh, once or twice, at least.) I put effort into what I write and say because I know no one has time to waste.Connection: I strive to dig deep on knowing the human, the challenges at their feet and, most importantly, the why. Community: I strive to surround any day’s challenges with a community of resources and experts that can move the needle on a solution. I enjoy helping people. In every one of my client-facing roles, be it in career exploration, sales and customer success, I am there as a coach, a mentor, a cheerleader, an advisor, a partner, a teacher, a problem solver, an advocate and a sounding board.I love technology. Technology today is fostering better communication, creating more fluid connection and bridging together wide-reaching communities around the globe. I volunteer regularly to help support the journeys of newcomers to Canada because it punches high on all three 3 C’s. I feel joy and get perspective when helping those who truly need support on a new journey.Things I enjoy catching up on: employment trends, new tech, gardening, travel, snowboarding, kayaking, cooking shows, learning Spanish and volunteering.Reach out to connect on shared interests and to discuss job opportunities in Account Management and Customer Success. Let’s build something together. Professional skillsRelationship Management | Consulting | Strategic Planning | Success Plans | Customer Advocacy | Product Adoption | Executive Stakeholder Management | Business Reviews | Data analysis | Cross functional team facilitation | Project Management | Account Management | Enterprise Sales | Cross Sell and Upsell | Business Strategy | Customer Success | RetentionTechnology skillsSalesforce | Microsoft Office Suite | Google Business Suite | Zendesk | Mailchimp | Zoom | Calendly | Shopify | Gong | Salesloft
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