Arko Bhattacharya
Digital Transformation | IIM C | Data Science | AIML | PMP® | AWS | ITIL4® | CSPO® | CSM® | CBAP® | Cert.Meta Expert™
- Role
- Sr Program Manager - Enterprise Delivery at Chargebee
- Location
- Gurugram, HR, IN
- LinkedIn followers
- 500 followers
About Arko Bhattacharya
Astute and result oriented professional with around 14 years ( Including 6 years in US…
Experience
Sr Program Manager - Enterprise Delivery
May 2022 — Present · Gurugram, IN
I am a seasoned Program Manager at Chargebee, spearheading implementations across the APAC and EU regions, where I have successfully managed enterprise-level customers with a wide range of annual contract values (ACV). My role is multifaceted and pivotal to our customers\' success, involving various stages from pre-sales support to post-implementation reviews.Here\'s a glimpse of my experience:Deal Magnitude: I have been instrumental in handling high-impact deals, with high ACVs, helping clients optimize their revenue management strategies effectively.End-to-End Ownership: I take ownership of the entire implementation process, from inception to execution. This includes meticulous planning, project management, and seamless coordination with cross-functional teams to ensure the flawless deployment of Chargebee\'s solutions.P&L Accountability: My role extends to managing P&L for multi-geographic accounts, exemplifying my commitment to aligning customer success with financial sustainability.Customer-Centric Approach: Throughout my tenure, I have been dedicated to delivering exceptional value to our customers, focusing on their specific needs and objectives. This approach has consistently translated into customer satisfaction and retention.Quantifiable Impact: played a pivotal role in enhancing revenue management strategies of numerous organizations, resulting in significant growth and improved operational efficiencies. This is reflected in the numbers—revenue uplifts of up to 30% and streamlined processes that have reduced operational costs by as much as 15%.My journey at Chargebee has been marked by accomplishments that demonstrate a strong track record of driving growth & financial objectives, and ensuring customer success in the dynamic world of subscription billing and revenue management.I take pride in contributing to Chargebee\'s ongoing success story and look forward to continuing to help businesses thrive in highly competitive markets.
Education
Texas McCombs School of Business
PGP
2023 — 2024
Amity Business School
Master of Business Administration (MBA)
2009 — 2011
Indian Institute of Management, Calcutta
PGPX SMP
2022 — 2023
Vellore Institute of Technology
Bachelor of Technology (BTech)
2003 — 2007
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