Arka Halder

Manager to Franchise Business @Baskin Robbins, India

Kolkata, IN

Key ExperienceFranchise Operations Manager – East Midlands Region1. Operations Oversight: Managed 65 parlours across Bihar, Jharkhand, and West Bengal, ensuring strategic alignment and operational excellence.2. Team Leadership: Led and developed a team of 3, cultivating a collaborative, performance-focused culture.3. Sales Growth: Boosted revenue across dine-in and online channels by optimizing operations and customer engagement.4. Business Functions: Oversaw logistics, franchisee onboarding and training, and compliance with brand standards.5. Business Development: Identified and implemented growth initiatives to drive regional expansion and long-term sustainability.6. New Openings: Successfully launched multiple new parlours, contributing to brand presence and market share.AchievementsRapid Career Advancement: Promoted twice within five years in recognition of outstanding performance and leadership.CEO Award Winner: Honored twice for exceptional contributions, including highest sales in cakes and sundaes across Pan India and also wim two times Gold coin ( MD Award)Key Strengths1. Franchise Operations Strategy & Execution2. High-Impact Team Leadership & Development3. Revenue Growth & Performance Optimization4. Operations & Supply Chain Management5. Business Development & Market Expansions