Arjun Vilayanur
Harvard-Certified AI Strategist | Salesforce AI Specialist | Transforming PreSales with Empathy and Business Impact
- Role
- Solutions Engineering at Salesforce
- Location
- Austin, TX, US
- LinkedIn followers
- 500 followers
About Arjun Vilayanur
Strategic Sales Engineering Leader | AI & Agentic Enterprise Visionary | Global Revenue DriverA human-centric leader with deep customer empathy and a 20-year track record of bridging the gap between complex technology and meaningful business outcomes. I am passionate about navigating the transition to the Agentic Enterprise, focusing on the ethical implementation of AI to solve real-world challenges.As a Sales Engineering executive, I have led high-performing teams across the Americas, EMEA, and APAC to accelerate cycles and strengthen Fortune 500 relationships. I specialize in architecting complex SaaS, UCaaS, and DaaS solutions for global giants including Verizon, British Telecom, PNC Bank, and Deutsche Telekom.Key Impact Highlights:Global Expansion: Established European operations and customer success practices for Compunetix (London), securing $60M in new business through the cornerstone British Telecom account.Scale & Growth: Scaled global client base by 82% and managed a portfolio valued at $485M across systems, maintenance, and dedicated support.Technical Orchestration: Spearheaded multiple end-to-end Unified Communications projects with total values exceeding $100M+.Award-Winning Leadership: Recognized as Sales Manager of the Year (2016) and World Class Club (2017) by Plantronics.
Experience
Solutions Engineering
Oct 2023 — Present · Austin, TX, US
Education
Harvard Business School Online
AI Essentials for Business
University of Louisiana at Lafayette
EE, Telecommunications
1996 — 2001
Skills
- Integration
- Unified Communications
- Pre-Sales
- Ip
- Video Conferencing
- Managed Services
- Telecommunications
- Wireless
- Networking
- Voip
- Telephony
- Telepresence
- Troubleshooting
- Sip
- Customer Service
- Crm
- Network Design
- Mpls
- Audio Conferencing
- Solution Selling
- Product Management
- Mobile Devices
- Sip Trunking
- Gsm
- Implementation Experience
- Customer-Facing
- Management
- Cloud Computing
- Data Center
- Routers
- Network Architecture
- Hardware
- Strategy
- Contact Centers
- Wan
- Managing Offshore Teams
- Saas
- Cisco Technologies
- Isdn
- Ccna
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