Arjun Subramanyam

About Arjun Subramanyam

Senior Engineering Manager with 12+ years experience (4+ in Leadership: Sr EM, Principal, TLM) specializing in SRE, Platform, and AI/ML Infrastructure. Leads Highspot\'s 8-person foundational platform team owning Core Data, Search,Jobs, and EKS. Track record of strategic business impact: Unlocked Multi Million dollars ARR (CMEK/HYOK/Search), reduced Cloud/Infra costs by 28%, and cut MTTR by 30%. Expert in scaling mission-critical distributed systems, defining SRE standards (SLOs, Error Budgets), and architecting AI platforms (RAG, Vector Search). Passionate about building inclusive, high-performing teams that drive operational excellence.

Experience

1. Sr Engineering Manager

   Highspot

   Jan 2024 — Present · Seattle, WA, US

   Lead and mentor a team of 8 engineers owning Highspot’s Platform Infrastructure for AI & Core services such as— search, data indexing pipelines, jobssystem, caching, security, and data infrastructure — while ensuring platform reliability and operational excellence Partnered with cross-functional teams to automate operational workflows, streamline incident response, andreduce MTTR by 30%, enhancing overall platform reliability and developer efficiency. Led my team in maintaining platform-wide SLAs and SLOs, ensuring reliability, availability, and customer trustacross Highspot Defined and implemented disaster recovery across MongoDB, Solr, RDS, and S3, improving business continuity Reduced MongoDB costs by 30%, cut S3 storage by 23%, and optimized Solrinfrastructure and opensearch costs by 30% annual savings — totaling over multiple million in recurring savings Collaborated with AI/ML teams to design and deliver Generative AI features — content recommendations, instantanswers, and copilot capabilities — using OpenSearch vector stores and AWS Bedrock Improved developer productivity by introducing AI tools internally developed for Highsppt, powered by Internal MCP Servers, Partnered with cross-functional business leaders (Finance, Sales Ops, Marketing) to identify and prioritize AI automation opportunities.enabling engineers to troubleshoot incidents faster via a knowledge-driven conversational interface Interviewed over 150 candidates; hired 3 engineers for my team; and assisted in hiring more than 17 engineers for multiple teams at Highspot, demonstrating strong leadership and team-building skills

Education

• Vijaya Composite Pre-University College

  Pre-University, PCMC, Computer Science

  2007 — 2009

• Bangalore University

  Bachelor’s Degree, Computer Science

  2009 — 2013

• University of Houston

  Master’s Degree, Computer Science

  2016