Arjun Singh
New Business Development & Operations Head
- Role
- Business Development Manager at Thought Over Design
- Location
- Mumbai, MH, IN
- LinkedIn followers
- 500 followers
About Arjun Singh
A Business Development & Operations professional with a strong focus on communication, relationship-building, strategic planning, and operational clarity. I currently lead Business Development at a branding and design studio, where I work closely with the leadership team and founder to shape opportunities from first conversation to onboarding.While my core role is to drive growth and partnerships, I also have a keen eye for operations and administration. Whether it\'s streamlining processes, managing procurement, collections or improving internal workflows, I enjoy ensuring that the engine behind the work runs smoothly. I thrive in environments where I can connect the dots between people, purpose, and performance.Over the years, I’ve developed and delivered tailored proposals, led contract negotiations, managed client relationships, and contributed to strategic decisions that shape the studio’s long-term trajectory. My approach is people-first. I believe that trust, clarity, and thoughtful follow-through are the real drivers of lasting impact.Outside of work, I’m passionate about travel, sport, fitness and lifestyle. I’m energized by new cultures, active experiences, and meaningful conversationsAlways open to connecting with those building businesses, shaping brands, or simply looking to collaborate with people who care about the details.
Experience
Business Development Manager
May 2019 — Present · Mumbai, IN
Present compelling portfolio presentations to 30+ potential clients monthly, showcasing design capabilities and driving initial interest- Collaborate with clients to define project scopes, resulting in 98% client satisfaction with project briefs and deliverables- Manage a pipeline of 700+ leads using tracking tools, implementing a lead qualification system that increased conversion rates and provides sales funnel data insights - Develop and deliver 20+ tailored proposals monthly - Negotiated and finalised contracts with 10+ clients annually, ensuring mutually beneficial agreements and securing long-term partnerships- Manage vendor relationships and financial transactions, ensuring operational efficiency and cost optimisation- Manage client invoicing and payment collection, maintaining a 86% on-time payment rate- Drove studio growth by exceeding sales targets, contributing to an increase in project portfolio and indirect growth of the team- Spearheaded revenue growth initiatives, resulting in a 50% increase in annual revenue in 2021-22- Streamlined procurement processes for IT resources, enhancing team productivity and operational capabilities- Managed contract lifecycle, ensuring compliance with legal requirements and mitigating risks through effective collaboration with legal counsel, safeguarding client relationships- Led the successful setup of a new office space, coordinating with multiple vendors and ensuring on-time project completion within budget, supporting rapid business expansion in the Mumbai market
Education
St. Mary's ICSE (High School)
ICSE
1997 — 2007
Indira Gandhi National Open University
Post Graduate Diploma in Marketing Management, Marketing/Marketing Management, General
2019 — 2020
University of Mumbai
Bachelor of Commerce (B.Com.)
2009 — 2012
H.R. College Of Commerce & Economics
Diploma in Advertising
2009 — 2012
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