Arjun Kalra

About Arjun Kalra

Salesforce-certified QA Lead and Solution Consultant with 13+ years of IT delivery experience, including 10+ years specializing in Salesforce CRM. I lead enterprise-scale QA strategies across functional, integration, SIT, and UAT, aligning quality engineering with business outcomes.A 12x Salesforce Certified professional and Five Star Ranger, I’m known for building scalable QA strategies, reducing defect leakage by 30%+, and accelerating release cycles in Agile and SAFe environments. I bring a strong mix of technical depth, leadership, and stakeholder collaboration—mentoring teams, removing critical blockers, and transforming testing into a business growth enabler.My experience spans Sales, Service, Consumer Goods, Communications, FSC cloud (in CPQ, Lead2Cash,Insurance etc.) with hands-on expertise in tools like Azure DevOps, qTest, JIRA, HP ALM, and BPMN modeling along with basic knowledge of Provar.

Experience

1. Senior Solution Consultant

   Salesforce

   Sep 2021 — Present · IN

   Working as a QA Lead along with Individual Contributor.* Story review, planning and estimating efforts.* Involvement in Preparation of Test Scenarios, Test Cases and Test Data.* Involvement in Test Execution (Regression, System, Integration, System testing and Adhoc Testing).* Analyzing and validating the results before providing sign off.* Logging and Tracking of defects in JIRA, Defect report generation for tracking the defects status.* Providing Demos of the stories to the POs.* Running the daily status call and triage call.* Functional Expertise on the project implemented in Comms Cloud, Salles, Service Cloud.* Providing KT\'s to the Team.* Preparing daily status and progress report and sharing same with all stakeholders.

Education

• SKIT

  Bachelor of Technology (B.Tech.), Computer Engineering

  2008 — 2012

• The Adarsh School

  SSE, Science

  2000 — 2008

Skills

• Adhoc Testing
• Defect Tracking
• System Integration Testing
• Test Execution
• Hp Quality Center
• Test Planning
• Integration Testing
• Test Design
• Api Testing
• Defect Reporting
• Sanity Testing
• Test Scripts
• Test Scenarios
• Requirements Analysis
• Regression Testing
• Smoke Testing
• Defect Logging
• Manual Testing
• Testing
• Test Automation
• Cross Functional Team Building
• Salesforce Testing
• Salesforce Configuration
• Test Preparation
• Software Development Life Cycle (Sdlc)
• Manual Test Execution
• Test Cases
• Functional Testing
• Usability Testing