Arjun Ghosh
Technical Delivery Manager @ Q2 | MBA, PMP, Scrum Master
- Role
- Manager, Technical Delivery at Q2
- Location
- Austin, TX, US
- LinkedIn followers
- 500 followers
About Arjun Ghosh
With over twenty years of professional services experience, I lead teams of implementation engineers and architects at Q2, a leading provider of enterprise solutions for the financial services industry. I manage complex and diverse projects, from automotive dealerships to Fortune 500 companies, ensuring quality, efficiency, and client satisfaction.My core competencies include professional services management, data-based analysis, process improvement, and analytical skills. I hold an MBA with a focus on big data strategy, a PMP certification, and a CSM certification. I am passionate about solving challenging problems, delivering value to clients, and learning new technologies. My goal is to leverage my skills and experience to help Q2 achieve its vision of transforming banking and lending.
Experience
Manager, Technical Delivery
May 2022 — Present · Austin, TX, US
Directly managed three multi-national teams of implementation engineers and architectsCreated and drove process improvements which decreased project delivery times by 60%Created an onboarding program that included documentation and continuing education Drove organizational improvement through data analysis, discussion, and execution Used a data-driven approach to create efficiencies through automation and process updates
Education
Texas A&M University
B.S., Radiological Health Engineering
Texas Tech University
Master of Business Administration - MBA, Big Data Strategy
Skills
- Professional Services
- Training
- Testing
- Software Implementation
- Pmbok
- Microsoft Office
- Project Management
- Databases
- Agile Methodologies
- Management
- Consulting
- Project Planning
- Software Project Management
- Conflict Resolution
- Analysis
- Software Documentation
- Sdlc
- Requirements Analysis
- Software as a Service (Saas)
- Business Analysis
- Pmp
- Leadership
- Process Improvement
- Software Development
- Windows
- Negotiation
- Enterprise Software
- Saas
- Change Management
- Sql
- Visio
- Microsoft Sql Server
- Cross-Functional Team Leadership
- Html
- Requirements Gathering
- Troubleshooting
- Integration
- Quality Assurance
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