Arjun Sandhu
BenefitWallet Solution Leader
- Role
- Benefitwallet Solution Leader at Conduent Hr Services
- Location
- Minneapolis, MN, US
- LinkedIn followers
- 500 followers
About Arjun Sandhu
Purpose-driven business leader with 20+ years of experience in driving innovation & profitable revenue within banking, healthcare, employee benefits industries. Specific expertise in HSA & CDH accounts, small business banking and bundling strategies for benefits administration platforms. Built high-performing teams across all growth disciplines – sales, relationship management, service delivery – that have produced above-market results. Enjoy helping organizations connect the dots across the product ecosystem – from upstream market assessment to downstream proof of concept validation. KEY CAREER ACCOMPLISHMENTS - Deep understanding of the various GTM models and key market trends impacting adoption of CDH accounts. Actively leveraged client scorecards, KPIs & QBRs to increase client interactions; Incorporated their feedback into our product & service delivery roadmaps- Passionate about innovation – lead Optum’s Health Savings Account (HSA) product modernization strategy to increase share of wallet and consumer engagement- Significant leadership experience driving complex program via large cross-functional teams at Fortune 20 Company; champion for following structured product development methodologies- Active industry advocate and thought leader on healthcare consumerism – as board member of American Bankers Association’s HSA Council; actively collaborate with industry peers to shape regulatory and legislative agenda around HSAs- Multilingual strategist with special expertise in working with international & offshore teams
Experience
Benefitwallet Solution Leader
Mar 2017 — Present · Minneapolis, MN, US
Serves as BenefitWallet’s Growth Leader, a unit of Conduent Inc’s Human Capital Solutions business. In this role, I am responsible for overall strategy, new business & client management efforts for the consumer health accounts portfolio, including HSAs, FSAs, Commuter, COBRA and decision support tools associated with CDH. In addition, I also drive the overall Strategy and Product Development functions for BenefitWallet.• Hired a high-performing client team to manage Top 100 clients; grew team from 5 to 24, accountable for $70M of annual revenue. Retained >90% of strategic clients annually. • Built out a sales & business development team. Engaged brokers, health plans and aggregators to drive new revenues. Closed $2M of TCV in year 1.• Introduced client scorecards with key KPIs & QBRs that increased client interactions. Incorporated feedback into product & service delivery roadmap. • Revamped the cross-sell program into Conduent’s benefits administration platform that increased book by 100%(10 to 20 clients) • Stabilized multiple health plan partnerships that had deteriorated due to lack of support; secured contract renewals for over $10M of TCV in past year; introduced new partnership models (revenue participation, two-way SSO, click-to-pay, claims integration etc.) to increase client stickiness.
Education
University of Washington
Executive Banking School, Commercia Banking, Financial Analysis, Banking Law
2009 — 2010
The University of Iowa Tippie College of Business
MBA, Marketing
1997 — 1999
St. Stephen's College, Delhi
BA, Economics
1989 — 1993
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