Arjun Rajan

Customer Success & Learning Manager | Retention & Refunds | Customer Relationship Management | Product Support | Upselling | Data Analysis & Reporting

Role
Learning Experience Manager at Bhanzu
Location
Bengaluru, KA, IN
LinkedIn followers
500 followers

About Arjun Rajan

As a dedicated Customer Success Specialist with over 5 years of experience, I excel in…

Experience

  1. Learning Experience Manager

    Bhanzu

    Jun 2024 — Present · Bengaluru, IN

    Experienced Learning Experience Manager at Bhanzu specializing in retention and refund strategies.*Skilled in designing engaging learning experiences tailored to diverse learner needs, implementing effective retention initiatives, and managing refund processes to ensure customer satisfaction and compliance.Proficient in CRM, data analysis for optimizing engagement, and adept at communication, negotiation, and e-learning platform management.*Strong in problem-solving, decision-making, quality assurance, and fostering collaborative team environments to achieve organizational goals.

Education

  • D G VAISHNAV COLLEGE

    Bachelor of Commerce - BCom, Accounting and Finance

  • ORIENT FLIGHTS CIVIL AVIATION ACADEMY

    AVIATION GROUND HANDLING

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Arjun Rajan — Learning Experience Manager at Bhanzu in Bengaluru, KA, IN | Unifers