Arjun Prakash
Technical Lead
- Role
- Technical Lead at Wipro
- Location
- Hyderabad, TG, IN
- LinkedIn followers
- 500 followers
About Arjun Prakash
Overall, 8 Years of Experience in IT industry 5 Years as a Software Engineer with deep understanding of the Service-Now platform, technical processes, best practices, coding/design standards and core functionalities also assisting development in Service Now. Hands-on experience in technical implementation of Incident Management, Problem management, Change Management, Project Management. Developing and configuring Business Rules, Script Includes, Catalog Client Scripts, and Client script, Security Access Controls, Glide Ajax, Glide Record and Glide Aggregate. Good understanding of ITSM process issues and challenges. Experience in creating Applications, Modules, Tables and Columns as per the requirements in ServiceNow. Hands-on experience in third party integration from Jira to Snow by using Jira spoke plugin. Hands-on experience in flow designers to automate the process from Integration to ServiceNow instance. Strong Experience in ServiceNow components such as UI policies, UI Actions, Business rules, Client scripts, Inbound action, Roles, Email notifications, Reports, Gauges, Dashboard, Scheduled Jobs. Expertise in creation of workflows for Service Catalog items in ServiceNow.
Experience
Technical Lead
Jul 2025 — Present
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