Arjun Lkp
Front Office Manager | Room Divisions | Revenue Management | SPA & Travel Desk | MBA in HR Management | Hotel Management
- Role
- Front Office Manager at Ramada By Wyndham
- Location
- Chennai, TN, IN
- LinkedIn followers
- 500 followers
About Arjun Lkp
Steering Ramada by Wyndham\'s front office, I embody a synergy of MBA-acquired strategic…
Experience
Front Office Manager
Nov 2023 — Present · Chennai, IN
As a FOM Cum RDM, I am responsible for managing the Front office / Reservations / Swimming Pool/ Spa / Travel desk / and overall hotel targets to deliver an excellent Guest and Member experience. I am also responsible for managing profitability and guest satisfaction measures.Ensuring best of industry profitability, ensuring revenue & guest satisfaction targets are met and exceeded.Responsible for achievable hotel budgets, and set other short- and long-term strategic goals.Providing effective leadership to hotel team membersLeading in all aspects of business planningComply with and exceed The Clarks Hotels Brand Service StandardsEnsuring costs are controlled and revenue opportunities are effectively sourced and deliveredManaging, developing and coaching the Executive team to ensure career progression and effective succession planning within the The Clarks Hotels GroupHold regular briefings and communication meetings with the teamResponding to audits to ensure continual improvement is achieved
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