Arjun Kumar
Engineer @ Enphase | Fluent in German (B2) | Solar | Support | Data | Open to Tech & Language Roles
- Role
- Engineer - Technical Support (German) at Enphase Energy
- Location
- Gurugram, HR, IN
- LinkedIn followers
- 500 followers
About Arjun Kumar
Experienced and encouraging manager with a knack for team building and problem-solving. Proficient in negotiation, financial administration, and business planning, with a strong focus on operations oversight and business development. Skilled in analyzing business projections and staffing requirements to drive company success. Adept at managing staff and fostering employee engagement through training and morale-building initiatives. Fluent in English (C2) and German, with a Bachelor\'s degree in Mechanical Engineering from Shree Guru Gobind Singh Tricentenary (SGT) University. Certified in German language (C1), Lean, Generative AI, Python programming, Excel VBA/Advanced/Power BI. Recognized with awards including the Rising Star Award at Concentrix and Spot Award at Genpact.
Experience
Engineer - Technical Support (German)
Jul 2025 — Present
Provide L2 technical support for German customers using Enlighten and Salesforce platforms.Troubleshoot microinverters and PV systems; manage grid profile issues and performance analysis.Raise RMAs, interpret fault codes (Fehler 100/105), and coordinate replacements.Communicate effectively in German and English via phone, chat, and email.Utilize tools like Workday, Excel, and Python for case tracking and reporting.
Education
SGT Institute of Engineering & Technology
Bachrlor of technology B- tech, Mechanical Engineering
2015 — 2019
Goethe Institut Indien
German
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