Arjun J. R
Service Network Manager-South
- Role
- Service Manager- South(Tamil Nadu & Kerala) at Bosch India
- Location
- Coimbatore, TN, IN
- LinkedIn followers
- 500 followers
About Arjun J. R
7+years of experience in Aftermarket sales and service in Industrial Air compressor,Air…
Experience
Service Manager- South(Tamil Nadu & Kerala)
Sep 2024 — Present · Coimbatore, IN
Territory handling-Tamilnadu & KeralaManage and grow the service / repair business with the Authorized Service Partners in the defined territory.•Design of the optimal service network for the defined area & contract /certify external service partners where needed. •Communicate & drive the terms and conditions with these service partners. •Establishing new authorized / Bosch Service Center where needed. •Driving improvements on speed of repair (2DR) by process excellence and spare parts stock excellence in service centers.•Implementing digital solutions of service for service centers & users as per initiatives of CSO/Region.•Implementing new service offers and business models with focus on user and traffic acquisition across user segments.•Follow-up training progress for service centers •Drive improvements on NPS for service of Bosch power tools in the market. •Drive growth of service-in-network share of Bosch power tools in the market.
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