Arjun Christian Sharma
Service Processing Coordinator @Premier Lift Equipment Inc.
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WORK HISTORY
Service Processing Coordinator @Premier Lift Equipment Inc.
Mississauga, ON, CA
Lead daily service operations by coordinating cross-functional teams, dispatching technicians, and overseeing work orders from initiation to completion to ensure projects are delivered on time and within scope. In addition, as the primary point of contact for all service-related projects I manage stakeholder communication and aligning client expectations with operational capabilities.Designed and implemented a preventative maintenance program for large fleet clients, driving 10–15% cost savings through proactive planning, risk mitigation, and lifecycle management strategies. Developed structured service schedules to reduce downtime, improve asset reliability, and enhance long-term operational efficiency.Conduct on-site operational assessments for warehouse and logistics organizations, identifying workflow inefficiencies, equipment utilization gaps, and risk areas. Lead consultative meetings with key stakeholders to present findings, recommend solutions, and execute action plans to improve productivity and asset performance.Oversee budgeting elements including invoicing, billing reconciliation, rental coordination, and payroll support. Maintain detailed reporting dashboards and documentation to track KPIs, monitor service performance, and support data-driven decision-making.
EDUCATION
Wilfrid Laurier University
Honours Bachelor of Arts - BA, Political Science and Government
ABOUT ARJUN CHRISTIAN SHARMA
As a Political Science graduate at Wilfrid Laurier University, my academic background in governance complements direct legal exposure gained through a previous internship with Impetus Law. In that capacity, I honed skills in preparing legal documents and liaising with courthouses. Driven by a passion for strategic communication and meaningful legal initiatives, I focus on aligning thoughtful planning with a strong, client-centered approach.
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