Arjun Binu

Learning Ambassador @Amazon

Ottawa, CA

Trained and onboarded new hires on standard operating procedures (SOPs), safety protocols, and inbound workflows to ensure smooth integration• Provided real-time coaching and performance feedback to improve productivity, quality, and safety compliance on the floor• Supported shift operations during high-volume periods by guiding associates, resolving process issues, and maintaining workflow efficiency• Reinforced Amazon safety standards by promoting best practices and addressing unsafe behaviors in real time• Assisted in cross-training associates across multiple functions (stow, induct, dock, pick-to-buffer) to enhance team flexibility• Helped create a positive and supportive work environment, improving engagement and accelerating new hire learning curves• Covered Process Assistant (PA) responsibilities during absences, supporting shift coordination, workload allocation, and on-floor leadership

Algonquin College of Applied Arts and Technology

Diploma in Computer Systems Technician – Networking