Arjun Artani

About Arjun Artani

Driving Resilient IT Infrastructure & Global Technology OperationsWith 29 years of experience in leading enterprise-scale IT infrastructure and service delivery, I specialize in aligning technology strategies with business goals. At GEP Solutions and previously BNP Paribas, I’ve partnered with CXOs to design secure, scalable IT ecosystems that enable operational resilience, optimize service delivery, and accelerate digital transformation.Strategic IT Infrastructure Leadership & Multi-Cloud RoadmapsI have led enterprise-wide infrastructure initiatives, from endpoint ecosystem modernization to global office rollouts, ensuring secure, scalable, and compliant IT environments. By implementing multi-cloud strategies, automation frameworks, and governance standards, I have delivered infrastructure roadmaps that support business continuity & operational agility across geographically dispersed teams.Service Delivery & Operational Excellence LeadershipPassionate about high-performance IT operations, I have overseen end-to-end service delivery for users worldwide. My initiatives include 24x7 global support models, SLA optimization, BCP/DR activation, and regulatory compliance frameworks. I foster a culture of automation and digitization to deliver excellence while enhancing user experience & satisfaction.Data-Driven IT Decision-Making & Performance EnablementLeveraging analytics and KPIs, I enable informed leadership decisions, optimize resources, and reduce costs. Automation of processes like Active Directory management, onboarding/offboarding, and license governance, has accelerated service delivery and improved precision.Collaborative Partner & Change EnablerI thrive on collaboration with cross-functional and global stakeholders, enabling smooth IT transformations, office migrations, and technology modernization initiatives. My approach balances strategic foresight with operational execution, ensuring that IT infrastructure enables business growth and innovation.Building Future-Ready IT EcosystemsCommitted to building secure, scalable, and resilient technology landscapes, I focus on empowering teams, enhancing user experience, and embedding automation and data-driven practices into IT strategy. My goal is to create technology ecosystems where businesses operate seamlessly, efficiently, and with agility.

Experience

1. Associate Director - IT Infrastructure

   GEP Worldwide

   May 2020 — Present · Mumbai, IN

   Global IT Infrastructure & Service Delivery LeadershipI lead enterprise-scale IT infrastructure and service delivery operations, shaping technology strategies that drive organizational scalability, operational resilience, and high-performance environments. By embedding data-driven decision-making into core IT practices, I have advanced automation frameworks, multi-cloud optimization and strategic infrastructure planning to enable business growth and digital transformation.Strategic Governance & Performance EnablementPartnering with CXOs and senior leadership, I deliver robust IT governance frameworks, actionable performance dashboards, and vendor management strategies. My approach ensures organizational priorities translate into reliable service delivery, operational efficiency, and audit-ready compliance across globally distributed teams.

Education

• Thadomal Shahani Engineering College

  Bachelor of Engineering (B.E.), Electronics

Skills

• Vendor Management
• Infrastructure
• IT Management
• IT Strategy
• Solution Architecture
• IT Service Management
• Service Delivery
• Business Analysis
• Risk Management
• Team Management
• Itil
• Management
• Project Management
• Requirements Analysis
• Microsoft Office