Arjoon Panda
Customer Service Representative at Accenture
- Role
- Senior Representative Operation at Concentrix
- Location
- Mumbai, IN
- LinkedIn followers
- 500 followers
About Arjoon Panda
With over 3 years of experience in customer service across telecommunications, technical…
Experience
Senior Representative Operation
Oct 2024 — Present · Mumbai, IN
As a dedicated Health Insurance Customer Service Representative, I specialize in providing top-notch support for United Healthcare clients, ensuring exceptional service throughout the insurance process. My role involves effectively addressing customer inquiries, resolving complex issues, and guiding members through their health insurance options with empathy and expertise. Passionate about enhancing member experiences in the healthcare sector, I thrive in fast-paced environments and am committed to delivering excellence in every interaction. My role not only involves addressing inquiries but also entails actively listening to our clients, ensuring they feel supported throughout their healthcare journeys. I am passionate about fostering trust and building lasting relationships with clients, ultimately driving higher NPS scores and enhancing overall satisfaction.#CustomerService #HealthInsurance #UnitedHealthcare #Empathy #ClientSatisfaction #NPS #ProblemSolving #Concentrix
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