Arjin Öndeş
Ux Test & Customer Support Specialist @TOPRAQ
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WORK HISTORY
Ux Test & Customer Support Specialist @TOPRAQ
İstanbul, TR
Contributing agricultural engineering expertise to develop new services -Analyze sensor data from fields to improve precision farming practices-Monitor systems, manage ticket flow and proactively troubleshoot issues-Interfacing with customers to ensure data accuracy and resolve inconsistencies -Supporting cross-functional teams -Receive, evaluate and document customer complaints within the ticketing system.
EDUCATION
Çanakkale Onsekiz Mart Üniversitesi
Master of Science - MSc
Anadolu University
Associate's degree
Dicle University
Bachelor's degree
University of Zagreb/Sveuciliste u Zagrebu
Bachelor's degree
ABOUT ARJIN ÖNDEŞ
Hey! I am a UX Test & Customer Support Specialist at TOPRAQ, a leading company that offers innovative solutions for smart agriculture and food security. I use my web development skills and mycology knowledge to create and test user-friendly interfaces and provide customer support for the company\'s products. I am passionate about using technology to improve the quality and sustainability of agricultural practices and products. I am also pursuing a master\'s degree in Fitopatoloji / Mikoloji at Çanakkale Onsekiz Mart Üniversitesi, where I am conducting a thesis on the detection and characterization of a cancer factor in Limoni cypresses. This research is important for understanding and preventing one of the most devastating diseases for plants in many regions of the world. Additionally, I have participated in a laboratory research on the damage of Sclerotinia sclerotiorum on romaine lettuce plants in fields and greenhouses, which resulted in a publication. My academic background and experience have equipped me with strong analytical, research, and problem-solving skills, as well as a keen interest in plant diseases and their management.
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