Aritra R.

About Aritra R.

I’m a relationship-driven professional who loves helping customers get real value from…

Experience

1. Deputy Branch Manager

   Aakash Educational Services Limited

   Jul 2021 — Present · Uttarakhand, IN

   Conceptualized, developed, and implemented branch overall ATL/BTL marketing campaigns that helped increase brand awareness in a new territory.Collaborated with cross-functional teams including sales, service, and support to ensure customer needs are met and to create a seamless customer experience Developed and maintained relationships with key stakeholders, resulting in the generation of 2250 leads for the organization by adopting a sales funnel strategy.Coordinated lead a team of 14 members including sales teams to identify upsell and cross-sell opportunities, resulting in 106% revenue growth in a quarter.Manage a portfolio of key accounts and drive customer retention and growth through relationship building, value-based selling, customer satisfaction, and best-in-class after-sales service.Built top-of-mind awareness through effective phone calls and in-person visits, which fostered a consultative relationship and increased business with the customer by 105%.Increased market share and profitability by 115% by identifying the product market gap and exercising in-depth competitive benchmarking and research.Leveraged various tools and software programs such as Salesforce, Oracle ERP, and SAP to manage and run business functions smoothly.Analysed huge datasets with Excel, organized organization budget reports into detailed pivot

Education

• Symbiosis Institute of Business Management (SIBM) Bengaluru

  Master of Business Administration - MBA, Marketing/Marketing Management, General

  2019 — 2021

• SRI DEV SUMAN UTTARAKHAND UNIVERSITY, BADSHAHITHOL, TEHRI

  Bachelor of Science - BS, PCM