Aritra Ghatak

About Aritra Ghatak

Seasoned Engineer and Software Engineering Manager with 15 years of experience in Enterprise Software Product and Solutions. Leading and Managing ~ 20 members team of Experts Product Support and Software QA team at Lam Research. Possess deep knowledge in System Architecture, Design, Cloud Services, Containerisation, Databases, Network Topology. Believer and Achiever. Strong acumen towards technical nitty gritty of system software improvements and innovation. My role involves identifying and resolving technical, product software issues, technical coaching/mentoring, managing customer escalations, build/patch testing and steering project timelines. With expertise in Semiconductor Manufacturing Tools, Airline Business and Banking Finance, I tackle critical technical challenges, ensuring impactful problem resolution and prioritising issues based on impact and severity. I am backed up by strong analytical still, stakeholder management, people management. My hands-on approach extends to simulating and debugging customer issues, fostering a culture of operational excellence, customer success, collaborative and problem-solving work environment within the organization. Equipped with a Certified ScrumMaster® credential and skills in Technical Software Issue Analysis and Team Management, I am committed to driving quality and innovation in high-tech environment and contribute tangible business outcome.Connect me for future collaboration ~

Experience

1. Senior Staff Software Engineer (Ibm Cloud - Ai Enabled High Performance Computing)

   IBM

   Sep 2025 — Present · Hyderabad, IN

Education

• Calcutta Institute Of Engineering And Management

  Bachelor's Degree, Electrical, Electronics and Communications Engineering

  2004 — 2008

• Habra High School (H.S)

  High School, Phyics, Mathematics, Chemistry, Biology

  1994 — 2003