Aristides Zabala

About Aristides Zabala

I’m an unshakable optimist, “connecter”, and leader who believes in a bright future and…

Experience

1. Sr Director, Ai & Digital Sales Na

   Genesys

   Jun 2022 — Present

   Genesys, the world’s #1 Customer Experience Platform, empowers companies to create exceptional omnichannel experiences, journeys and relationships. For over 25 years, we have put the customer at the center of all we do, and we passionately believe that great customer engagement drives great business outcomes. My role is to lead an enterprise sales organization in partnering with companies to realize the next level in their CX journey related to their AI and digital enabled strategies to elevate the experience they create for their customers and clients. My objective is to do so by incorporating the latest in technology innovations with an individualized consulting approach catered to these great enterprise organizations. My duties include project planning, education, enablement, negotiation, managing internal/external resources, cross-functional collaboration, and collaborating within multiple customer organizations and layers.

Education

• Kennesaw State University

  Business Administration and Management, General

Skills

• Cold Calling
• B2b
• Launching New Programs
• Team Motivation
• Management
• Teamwork
• Saas
• Strategic Partnerships
• Sales Management
• Customer Retention
• Team Building
• Sales Operations
• Customer Relationship Management (Crm)
• Marketing Strategy
• Software Industry
• Account Management
• Salesforce.com
• Direct Sales
• Cross-Functional Team Leadership
• Business Development
• Crm
• New Business Development
• Software as a Service (Saas)
• Culture Change
• Social Media
• Business Unit Start-Up
• Solution Selling
• Leadership
• Business-to-Business (B2b)
• Sales Process
• Sales