Arin Movsisyan
Regional IT Manager Dach - Central Europe @BAT
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WORK HISTORY
Regional IT Manager Dach - Central Europe @BAT
Hamburg, DE
Key Projects & AchievementsDeveloped and executed annual IT master plans for DACH, aligning local roadmaps with global strategy and advising C-level stakeholders to ensure business alignment.Led transformation from legacy Avaya PBX to cloud-based Voice-as-a-Service using Microsoft Teams (E5), Azure SIP Trunk, and Operator Connect, integrating lines across Germany and Switzerland. Achieved 10% cost savings through vendor consolidation.Delivered regional digital signage platform using Samsung MagicInfo SaaS across 5 sites, enabling scalable internal communication.Led full cloud transformation to Microsoft Azure, migrating 34 services, decommissioning 2 data centers and 3 server rooms, reducing costs by 34% and achieving near 100% cloud adoption.Directed network modernization using Cisco Systems Meraki and Zscaler SASE across 5 sites (1,500+ users), reducing admin costs by 40%.Transformed Service Desk into centralized Hamburg-based model, improving MTTR and reducing costs by 50%.Led ITSM transformation in ServiceNow aligned with ITIL, defining SLAs, integrating vendors, and strengthening governance and compliance.Drove workplace digitalization and smart office concepts in Hamburg and Lausanne, implementing advanced AV meeting environments supporting 200+ onsite and remote participants.Implemented IAM framework integrating ServiceNow with Microsoft Entra ID, automating Joiner-Mover-Leaver processes and strengthening SOx compliance and governance.Established vulnerability management program, remediating vulnerabilities monthly, reducing critical risks by 80% via Qualys and ServiceNow integration.Led retail digitalization across stores, transitioning to CMaaS model, enabling scalable content delivery and new commercial models.
EDUCATION
Pars Afzar
Diploma, Computer-Softwaretechnik
DPI College
Associate's degree, Computer Software Engineering
SKILLS
ABOUT ARIN MOVSISYAN
Senior regional IT operations and transformation leader with 20+ years of progressive experience in multinational and industrial environments. Accountable for IT operations, service delivery, governance, and transformation across the DACH region, leading 25+ professionals and managing a multi-million Euro IT and supplier portfolio. I lead IT organizations that deliver measurable business impact—not just technology. Operating at the intersection of strategy and execution, I transform complex IT landscapes into scalable, cost-efficient, and business-aligned platforms. I act as a trusted partner to senior leadership and C-level stakeholders, ensuring IT is a driver of performance, resilience, and growth. Selected impact: • Delivered end-to-end cloud transformation & data center exit on Microsoft Azure → near 100% cloud adoption-34% infrastructure costs • Led IT/OT convergence & cybersecurity programs across industrial environments, including segmentation and IoT integration for manufacturing and logistics • Executed network and service model transformations (Cisco, SASE, ServiceNow) → 40–50% cost reduction and significant MTTR improvement • Governed IT services at scale of users, retail endpoints) across DACH • Optimized supplier landscape and contracts, leveraging economies of scale and improving service performance My focus is on operational excellence, scalable service delivery, and strong governance across complex IT environments. I am brought in to simplify complexity, fix underperforming IT setups, and build future-ready organizations. Open to senior leadership opportunities where IT is expected to drive transformation, efficiency, and business growth—not just operations.
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