Arindam Das

About Arindam Das

Experienced Account Delivery Executive with proven leadership experience in managing large, complex technology teams across global locations. Expertise in defining and executing technological roadmaps that align with global partners and business objectives • Currently accountable for end to end delivery of a Metal Account. Extensive experience and deep understanding of delivery methodologies, frameworks, and best practices in a client delivery context. Proven track record of successfully leading and scaling global client delivery organizations. Strong financial acumen and experience in managing budgets and driving operational efficiencies.• Demonstrated experience in managing large, high-value Telco accounts, with active involvement in business growth. Own P&L and ensure meeting of margin targets, timely billing and collections to ensure on-track revenue realization.• Responsible to design initiatives to minimize delivery costs and improve productivity. Provide inputs into new solution creation and track success. Promote deployment of standards, tools and methods to increase delivery performance. Ensure adequate focus on continuous innovation and supporting Practice / Offering org in creation of standard solutions. Drive cost of delivery improvement (incl Offshoring, Pyramid, Utilization, Automation release, Sub-con%)• Defend current revenue and contribute to revenue expansion. Support in new deal pursuit, review and approve delivery model of the engagements at solutioning stage.• Personally own senior client relationships for key accounts and build strong loyalty. Track client engagement frequency and purpose, across major accounts to ensure adequate client engagement. Work with key clients to understand the needs and help them see the value addition. As the client manager\'s point of contact primary role is to understand the client\'s expectations, be aligned to the roadmap, and give the client confidence through consistent and high-quality deliverables. In addition to the project delivery, responsibility also includes focus on the margins, hiring, escalations and account growth. Responsible for implementing governance measures to track, correct course, and keep all key stakeholders informed.

Experience

1. Program Manager

   Wipro

   May 2022 — Present · Bangalore Urban, IN

   Responsible for managing $45 Mn+ book of business & 300+ employees ensuring consistent profitability & customer satisfaction. Responsible for leading and managing delivery across high priority initiatives, collaborating with technology and business to ensure services are being delivered per agreed expectations and proactively drive continuous service improvements.

Education

• Shrimanta Shankar Academy

  10+2

  1998 — 2000

• Hemalata Handiqui Memorial Institute

  HSLC, English,Science,Maths,Adv.Maths,Hindi,etc

  1996 — 1998

• CMR Institute of Management Studies,Bangalore University (2004

  Master, Computer Applications (MCA)

  2001 — 2007

• CMR Institute of Management

  Bachelor, Computer Applications (BCA); Studies

  2001 — 2007

• Bangalore University

  MCA

  2004 — 2007

Skills

• Consulting
• Testing
• Databases
• Team Management
• Software Project Management
• Technical Solution Design
• Shell Scripting
• Pre-Sales
• Sql
• Business Support System (Bss)
• Software Documentation
• Sdlc
• User Acceptance Testing
• Solution Architecture
• Pl/Sql
• Telecommunications Billing
• Project Management
• Regression Testing
• Unix Shell Scripting
• Vendor Management
• Oracle
• Requirements Analysis
• Unix
• Telecommunications
• Test Cases
• Analysis
• Bss
• Integration
• Manual Testing