Arindam Bose
- Role
- Senior Product Manager at Amazon
- Location
- Seattle, WA, US
- LinkedIn followers
- 500 followers
About Arindam Bose
I am a product leader with 12 years of progressive experience in e-commerce, personal…
Experience
Senior Product Manager
Jan 2021 — Present
Led the ideation, technical development, and launch of a suite of products and platforms to improve the shopping CX on Amazon.com which transformed the analysis of CX from using decision tools based on order placement to web-based interaction to inform effect of supply chain decisions on delivery speed resulting in 25bps of improved <=1D delivery promises - Conceptualized the economic analysis of slow delivery promises to integrate the measure of customer satisfaction and resulting purchase conversion into product discovery, inventory placement, and network resource allocation decisions resulting in identification of a $3.2 billion opportunity of sales conversion by improving 2D speeds to 1D speeds in Tier 1 metro cities across the US - Authored the roadmap of annual initiatives for the portfolio of CX products to measure, entitle, and improve promise speeds, estimated the headcount requirements for implementation and launch, and determined the budget requirements for global expansion
Education
Indian Institute of Technology, Bombay
Master and Bachelor of Technology, Computer Science
2003 — 2008
Texas McCombs School of Business
Master of Business Administration (MBA)
2012 — 2014
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