Arindam Mukhopadhyay

About Arindam Mukhopadhyay

Operator Mode - Enterprise & Data Operations Leadership: Proven expertise in building, running and transforming global enterprise and data operations with demonstrated leadership in one of the largest global financial institutions (Citi) with $2.4T balance sheet and $81Bn in annual revenue. Rapidly scaled and led Global Business Services (GBS) for Finance and Technology across the globe (US, India, Philippines, Poland, Hungary, Ireland and Costa Rica) and simultaneously applied digital and AI solutions to deliver >60% efficiency over five years.Cross-Enterprise Delivery: Deep experience in designing and executing solutions across enterprise functions (Data / Finance / Risk / HR / Technology, etc.) to deliver long-term values like firmwide tech implementation (SaaS), building GBS capabilities, standing up AI program and portfolio, etc. Voting member of multiple firm-wide decision making bodies (steering committees) including Enterprise Design Authority and Global New Product Approval Committee. Those cover major decisions like new product / process approval, regulatory initiatives, AI roadmap and e2e system architecture AI-Led Transformation - demonstrated success in driving AI-led efficiency and transformation programs: Hands-on experience of productionalizing / scaling AI solutions (ChatGPT, Gemini, Starburst) and applying machine learning and RPA products in finance and information security operations. Extensive network within start-ups, product companies and VC community in AI and Security Engineering products. Member of Global Advisory Councils of HFS Research and Shared Services & Outsourcing Network (SSON)Board & People Leadership: Member of the board, Citigroup Services India Private Limited, a 100% subsidiary to manage Citi’s global offshore operations in India with employees and >$1Bn interco revenue. Recognized culture-builder with strong global people leadership; member of Global Talent Council, The Asia Society, and executive sponsor of Citi Asian Affinity Network in NYC.Deep and active industry network at C-level: member of multiple industry advisory councils and personally connected to a wide range of FS and non-FS CIOs, CTOs, Heads of Enterprise Transformation, Heads of Global Business Services and Head of AI & Innovation giving me unique access, insight and influence

Experience

1. Managing Director & Global Head Controller Systems & Data Operations

   Citi

   Jan 2024 — Present · NY, US

   Managing DirectorGlobal Head – Controller Systems & Data Operations • Directly responsible for ledger and accounting operations function, closing of the financial books & records and reconciling Citi’s $2.4Bn balance sheet to file 10Q and 10K to SEC • Leading data architecture strategy and multiple transformation programs for Citi Finance covering finance systems, process and data. Examples include – Integration of global loans, derivative and payment platform with Citi ledger system; implementation of cloud-based ERP platform and standing up ledger ops, etc. Extensively interact with US regulators like Federal Reserve Bank NY and OCC• Heading Controller-wide technology and AI initiatives – responsible for Use Cases selection, prioritization and execution; accountable for $240MM annual tech investment budget• Member of the Board, Citigroup Services India Private Limited (CSIPL), a 100% Indian subsidiary with direct staff in India across all business (Consumer Bank, Markets, Services / Cash Management), technology and global functions (Finance, HR, Risk, etc.) with annual intercompany revenue of $1.5Bn

Education

• Indian Institute of Engineering Science and Technology (IIEST), Shibpur

  BS, Mechanical Engineering

• Indian Institute of Management Bangalore

  MBA, Marketing & Finance

Skills

• Six Sigma
• Business Development
• Analytics
• Consulting
• Management
• Strategic Planning
• Strategy
• Leadership
• Mergers & Acquisitions
• Executive Management
• Shared Services
• Finance
• Crm
• Process Improvement