Arindam Banerjee

About Arindam Banerjee

HR professional with nearly 14 years of diverse experience in managing HR functions. My expertise spans HR Shared Services, process standardization and optimization and operational excellence and service delivery for a huge number of associates’ record. Lead HR Operations Shared services team and ensure SLA and CSAT are meet and day-to-day operations. Experienced Onboarding Manager for all new joiners for Novartis India. Drive Onboarding Program that aligns with Company goals and values. Act as a SPOC to collaborate with all stakeholders ensure a smooth Onboarding experience for the New Joiners. Managed stakeholder, understanding the requirement and providing guidance and effective solutions to managers and leaders. Utilizing data and leveraging analytics to identify trends and provide valuable insights for informed decision making. Managing the entire employee lifecycle and ensuring all requests are closed as per the TAT. Conduct UAT for system and process improvement and collaborating with CoEs. Act as a SME for managing escalation and lead HR projects and transition for HR shared services. Identifying the areas of improvement and ensuring knowledge management and work instructions is set up for all supporting technologies and help to prepare a valuable resource for the associates. Managed all HR related workflows using tools such as SAP, Workday, ServiceNow for all tracking. Ensure a consistent and high level of customer service and operational excellence. Managed the Global HR process implementation and transformation for HR Shared Services. Drive a quality-driven agenda to ensure that data integrity and metrics are integral to all reporting and transactional activities. Managing Onboarding process for Novartis India and drive enhancements. Handling Benefits administration including from Onboarding to Offboarding. Worked as a part of team to resolve complex HR issues and provide resolution. Use data and insights to support decision making for the HR leaders and management. Handling escalation related to HR and providing trainings to the team members. Working as part of a team to resolve complex HR issues and provide resolutions. Seeking a challenging role to leverage expertise in HR Shared Services and technology to optimize workflows and enhance employee experience. Drive HR transformation with close collaboration with Global Stakeholder for the implications of new HR process within HR Operations.

Experience

1. HR Manager Workforce Administration

   百时美施贵宝

   Mar 2025 — Present · Hyderabad, IN

   Leadership: Leading and supervise HR Workforce Administration team of members to ensure data accuracy and integrity throughout all HR systems. Ensuring data restructure and workers transactions from the company are performed in line with global design with local regulations. Stakeholder Management: Engaged with global stakeholders, both internal and external, to gather actionable feedback that refined HR processes for alignment with global standards, resulting in a streamlined workflow across the organization. Support stakeholder engagement and change management efforts for newly defined processes and procedures. Collaborate closely with global stakeholders to ensure seamless implementation and system integrationHR Technology: Overseeing the design and execute the Global HR process implementation and transformation for HR Shared Services driving a quality-driven agenda integrity and metrics are integral to all reporting and transactional activities. Drive automation solutions and digitalization to streamline HR Process.Team Management: Strong leadership and coaching skills and able to engage and motivate team members. Coordinate and provide direction and guidance to WFA team, managing the allocation of work and ensure cases are adequately prioritized and triaged. Proven track record to analyzing data and performance metrics and ability to manage and delegate multiple competing tasks and priorities. Managing Escalation: Perform root cause analysis on issues, identify underlying problems and propose effective solutions. Implement corrective actions and monitor progress to ensure gaps are fully addressed and closed, support improvement and process optimization.Project Management: Support project management activities of organizational change by tracking decisions from meetings, staying up to date on milestones and working with management to communicate progress to key stakeholders. Support ad hoc global and regional projects based on data analysis and insights.

Education

• A.G.Church School, Sodepur

  12th Standard

  2003 — 2005

• The ICFAI University, Dehradun

  Master of Business Administration - MBA, Human Resources Management and Services

  2008 — 2010

• The ICFAI University, Dehradun

  Master of Business Administration (MBA), HUMAN RESOURCE MANAGEMENT

  2008 — 2010

• St Vincent High & Technical School , Asansol

  10th Standard

• West Bengal University of Technology, Kolkata

  Bachelor of Business Administration (B.B.A.), Business Administration and Management

  2005 — 2008

Skills

• Logistics
• Banking
• Team Management
• Mis
• Procurement
• Performance Management