Arilisa Heredia
Director of Customer Success @Costar Real Estate Manager
Atlanta, GA, US
EMAILS
MOBILE NUMBERS
+91 *********19
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WORK HISTORY
Sep 2023 — Present
Director of Customer Success @Costar Real Estate Manager
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EDUCATION
2008 — 2012
The University of Georgia
B.B.A, Management Information Systems
SKILLS
Microsoft ExcelCustomer ServiceLeadershipRequirement SpecificationsTime ManagementManage Client RelationshipsAgile MethodologiesBusiness AnalysisSqlConfigurationsRequirements AnalysisMicrosoft OfficeOrganization & Prioritization SkillsDatabasesJavaCrmProject ManagementBasic Java ProgrammingTrainingManage Client Expectations
ABOUT ARILISA HEREDIA
Customer-centric leader with 10+ years of experience in business analysis, implementation consulting, and customer success. Currently lead a CSM team andcollaborate with sales, development, and product to deliver customer outcomes. Passionate about coaching team members and building processes that highlight value, increase customer adoption and satisfaction, maximize revenue, and create exceptional results.
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