Ari Kilian
Manager, Box Office and Guest List Artist Lounge @Insomniac Events
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WORK HISTORY
Manager, Box Office and Guest List Artist Lounge @Insomniac Events
Duties include- Enthusiastically communicate with staff and interact professionally with attendees at events- Adapt easily to distressed situations while maintaining focus on competing deadlines- Make sure all attendees stay happy, healthy and hydrated- File lost items onto Google Doc sheets and organizes hundreds of lost items during events- Ensure maximum guest experience for event attendees by providing exceptional customer service and utilizing all guest services resources/information- Support multiple management teams of experience creators with follow-through of essential festival department operations- Act as Box Office Manager for events up to attendees to ensure all internal operations are smooth and expectations are met- Report event attendance every hour to Production Management- Act as Manager for Guest List, Media, and Staff Check-In deparments at multiple events ranging from concert to music festival attendance- Manage a passionate team of extraordinary individuals as Supervisor for a departmentDepartments Worked In:Night Owls (Entertainment/Performers)MerchandiseGeneral StoreGround ControlGuest ServicesLost & FoundStaff Check-InGuest List Check-InMedia Check-InBox Office/TicketingCustomer ExperienceEvents Worked:Beyond Wonderland SoCalNocturnal Wonderland Escape from WonderlandEscape: All Hallow\'s Eve White Wonderland Electric Daisy Carnival(EDC) in Las Vegas and New York EDMbiz Conference & Expo in Las VegasDada Life\'s The VoyageCountdown: New Year\'s EveCrush Arizona (Valentine\'s Day)Crush SoCalRare NorCalAudio On The BayBassrush Events at Belasco TheaterBasscon Events at Belasco TheaterFactory 93 EventsDreamstate SoCalNRGProject ZKaskade LACCAbove & Beyond LACCHard Summer
EDUCATION
Citrus College
Associate of Arts (A.A.)
California State University-Fullerton
Bachelor's Degree
SKILLS
ABOUT ARI KILIAN
Ari graduated with a Bachelor of Arts degree in Communications with an emphasis in public relations and with a minor in Cinema and Television Arts from Cal State Fullerton. Ari has an extensive background in coordinating publicity for high-profile talent such as the legendary Stan Lee, developing campaigns for brands, event/project management, media/artist relations and professional youth mentoring.Ari can be seen either at a music festival with a client who\'s performing or at his job that is called a second home since he loves it so much. Receiving emails from Ari at ungodly hours of the night has become normal. He is also a Korean-Pop/Hip-Hop enthusiast and self-proclaimed EDM lover. Do not challenge his K-Pop knowledge, fair warning.
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