Arik Snyder
Director of Information Technology - Business Solutions @The Port of Virginia
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WORK HISTORY
Director of Information Technology - Business Solutions @The Port of Virginia
Provide strategic leadership for enterprise business systems supporting finance, HR, procurement, and other core administrative functions. Serve as the primary bridge between business stakeholders and IT, ensuring technology solutions are aligned with organizational goals and deliver measurable value.Lead the strategy, delivery, and ongoing optimization of enterprise applications, integrations, and business solutions across multiple back‑office domains.Partner with executive and operational leaders to translate business needs into clear system requirements, prioritized roadmaps, and scalable technology solutions.Oversee application support and operations for mission‑critical systems, ensuring high availability, data integrity, and effective incident and problem management.Drive business process improvement initiatives that streamline workflows, reduce manual effort, improve accuracy, and enhance compliance.Manage application lifecycle activities including upgrades, enhancements, integrations, testing, and documentation to minimize risk and maximize system value.Lead cross‑functional teams and vendors, managing performance, SLAs, escalations, and deliverables to ensure reliable solution delivery.Support change management and user adoption by assessing operational impacts, improving process clarity, and promoting best practices across the organization.
EDUCATION
Virginia Wesleyan University
Bachelor of Arts (B.A.), Business Administration, Management and Operations
Walden University
Doctorate, Business Administration
Virginia Wesleyan University
Master of Business Administration (MBA), Business Administration and Management, General
ABOUT ARIK SNYDER
I am an IT and PMO executive with more than 10 years of experience leading enterprise transformation, portfolio governance, and large-scale technology operations across logistics, retail, and multi‑site environments. I specialize in building PMOs, maturing delivery practices, and improving operational reliability across complex and distributed organizations.Throughout my career, I have been directly accountable for a technology budget of approximately 35 million dollars, driving financial planning, forecasting accuracy, cost optimization, and ROI justification. My responsibilities have included full vendor lifecycle management involving contract negotiations, renewals, performance oversight, and risk mitigation across infrastructure, cloud services, enterprise applications, hardware, telecommunications, and managed service providers.I have extensive leadership experience across• Windows-based infrastructure and enterprise endpoint ecosystems• LAN and WAN networking across distributed and vendor-managed environments• Database-supported enterprise systems and business-critical applications• Help Desk and Tier 1 through Tier 3 support operations• Hardware lifecycle management, automation equipment, and operational technology• Access controls, compliance, user safety, data protection, and operational continuityAcross these environments, I have led teams to• Improve delivery predictability by 28 percent• Strengthen operational reliability by 18 to 25 percent• Save 12 to 14 percent annually through vendor and contract optimization• Increase forecasting accuracy from approximately 15 percent variance to approximately 5 percent• Reduce incident backlog and escalations by 20 to 35 percent• Advance PMO maturity and unify delivery practices across multiple business unitsI partner closely with infrastructure, cybersecurity, support, procurement, finance, and operations leaders to ensure technology solutions are reliable, secure, cost‑effective, and aligned to business priorities. My leadership style is hands-on, data-driven, and rooted in governance, transparency, and measurable performance outcomes.If your organization values a leader who brings PMO rigor, operational depth, technical understanding, and proven business results, I welcome the opportunity to connect.
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