Arijit Nayak

About Arijit Nayak

13+ years of experience in building, shipping and managing software products. Currently engaged in building tools to leverage industry leading GPTs to solve business and customer problems with key focus on Generative AI and Conversational AI. Skilled at effectively bridging gap between business stakeholders, user experience and engineering teams.I have helped Fortune 500s to Startups in launching products in both B2B and B2C space.Highly industrious, practical and detail-oriented Business Analyst with extensive focus on business process changes and improvements, along with proactively developing and maintaining technical business analysis awareness. Combined strong passion for business and information technology to attain the goals of organizations. Meticulous, organized and determined professional with extensive experience in liaising between business and technical departments. Effectively able to translate and interpret business needs into technical requirements, along with analyzing impact of changes as new solutions are introduced. Demonstrated ability to manage multi-functional teams to solve problems and address challenges.Proficient in supporting activity and data modeling, and development of modern business methods.Worked in Personal Banking, E-commerce, Cards, Wealth Management and Real estate domains.

Experience

1. Senior Engineering Manager - Product & Delivery (Ai Gen Ai)

   PwC

   Jul 2025 — Present

   As a Senior Manager, I oversee Product Ownership and Technical Program Management for multiple client engagements driving end-to-end execution of solutions across AI, Low-code, and Pro-code platforms.I lead the design and delivery of innovative, scalable products that are reshaping how enterprises operate with a strong focus on automation, intelligent workflows, and digital transformation.In my multifaceted role, I bridge business objectives with technical execution leveraging tools like Microsoft Azure AI services, OpenAI’s GPT models, Claude, pro-code and low-code frameworks to deliver measurable impact at scale.Recent AI-Powered Solutions Delivered:Copilot for Banking Risk & Audit Automation – Designed and launched a Microsoft Copilot-based virtual agent to streamline Risk and Control Self-Assessment (RCSA) processes across audit and compliance teams, boosting operational efficiency.People Ops AI Chatbot – Led delivery of a GenAI-powered assistant supporting internal learning for global users. Drove a 60–70% drop in L1/L2 support tickets and delivered $200K+ in annual cost savings.AI-Driven Claims Generator for Health Drink products – Developed an AI solution for a Global Consumer Markets firm to automatically generate product claims for health drinks based on ingredients and their benefits, optimized for packaging and regulatory compliance.Focus Areas:Translating strategic business problems into AI product roadmapsLeading cross-functional teams in design, data science, and engineeringDriving the full product lifecycle—discovery, prototyping, release, and iterationInnovating at the convergence of AI, compliance, operations, and user experienceLeadership & Mentorship:Mentored Product Management Trainees, accelerating their growth through real-world AI delivery experienceProvided hands-on coaching in product thinking, backlog management, stakeholder communication, and user-centered design.

Education

• Birla Institute of Technology Mesra, Ranchi

  Bachelor of Computer Application(BCA), Computer Programming, Specific Applications

• National Institute of Technology Agartala

  Master of Computer Applications (MCA), Computer Programming, Specific Applications

Skills

• Informatica
• Business Intelligence
• Hive
• Data Structures
• Pervasive
• Vsam
• Mainframe
• Requirements Gathering
• Oltp
• Data Warehousing
• Mvs
• Mapreduce
• Oracle Sql Developer
• Mysql
• Uat
• Scrum
• Html
• Databases
• Big Data
• Microsoft Excel
• Apache Pig
• Db2
• Agile Methodologies
• Jcl
• Hadoop
• C++
• Microsoft Sql Server
• Business Analysis
• Xml
• Sql
• Qlikview
• Cics
• Cobol
• C
• Programming
• Microsoft Office