Ariel Peña

Award-Winning Training Manager at Apple | 15+ Years in L&D, Project Management, Curriculum Development, and Executive Coaching

Role
Training Manager at Apple
Location
Miami-Fort Lauderdale, FL, US
LinkedIn followers
500 followers

About Ariel Peña

As a dynamic learning and development leader, I bring over a decade of experience in the…

Experience

  1. Training Manager

    Apple

    Jun 2012 — Present · New York, NY, US

    Design, facilitate and project manage new product trainings to 3K+ Apple and external sellers, on how to best position new products to the customers in-store and online. Coach and develop 6 managers for South East region to lead high-performing teams that increase revenue, training leaders on how to coach, conduct interviews, and administer P.I.P. Conduct development sessions with C-Level executives, focused on mentoring teams to provide soft skill development like business planning strategy and technical training of tools such as WebEx, Teams, and Zoom. Developed a new employee onboarding program and curriculum for 300+ Apple Sellers, supervising 10 trainers across 7 live sessions and production of 28 self-guided modules as Program Manager. Awarded Training Manger of the year in 2018 helping design training initiatives for enterprise and retail sales that led to national launch of Business Excellence Program and Apple Masters training program. Earned Training Manager of the Year in 2021, for creating a development plan for new Account Executives focused on relationship building, field engagement, data analytics and executive presence. Devise production solutions with new technology to transition from in person training to video conference via introducing green screens, creating in house studios, introducing sound design, saving $3K+ per training cycle. Produced 60+ hours of published training, with an emphasis on gamified bite sized modules for younger employees via home studio, including on camera work, voice overs, and editing. Certified MBTI Practitioner since 2018, delivering over 10-12 evaluations for key leaders, leveraging expertise to coach teams on effective communication, leadership, and development.

Education

  • CUNY School of Professional Studies

    Project Management

    2017

  • Cornell University

    Certificate Program

    2022

  • Pace University

    BS

Skills

  • Powerpoint
  • Consultative Selling
  • Selling
  • Customer Relations
  • Customer Satisfaction
  • Cold Calling
  • Training & Development
  • Sales Presentations
  • Mentoring
  • Account Management
  • Sales Management
  • Retail
  • Sales
  • Microsoft Office
  • Training
  • Sales Operations
  • Training Skills
  • Teamwork
  • Customer Service
  • Planning
  • Instructional Design
  • Spanish
  • Sales Trainings
  • Marketing Strategy
  • Coaching
  • Word
  • Inside Sales
  • Needs Analysis
  • Microsoft Word
  • Presentation Coaching
  • Problem Solving
  • Telecommunications
  • Excel
  • Public Speaking
  • Negotiation

Find verified contacts for anyone on LinkedIn

Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.

Free plan included · No credit card required

This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.

Ariel Peña — Training Manager at Apple in Miami-Fort Lauderdale, FL, US | Unifers