Arielle Jerdan

Operations & Business Support - Ips Statement of Work @Impellam Group

Denver, CO, US

Develop, draft, and refine comprehensive Statements of Work (SOWs), contracts, and bid proposals for a range of client and internal projects.Collaborate closely with project managers, technical teams, and clients to define project scope, objectives, deliverables, timelines, and milestones.Partner with hiring managers and suppliers to process new SOWs, renewals, contract terminations, and change requests, ensuring accuracy and compliance with company standards.Maintain and update reports for clients, stakeholders, and internal leadership to track the progress and status of contracts, renewals, and resource activity.Manage resource lifecycle processes, including onboarding, extensions, terminations, and funding adjustments within VMS and ATS systems (Fieldglass, Beeline).Serve as an MSP program specialist, providing training and guidance to hiring managers, suppliers, and resources on system use and compliance best practices.Coordinate and execute company and client events—including team luncheons, happy hours, and fundraisers—managing budgets, logistics, catering, and travel arrangements.Ensure all documentation and agreements are accurate, detailed, and aligned with both client expectations and organizational objectives.Maintain organized systems for physical and digital recordkeeping of SOWs, contracts, and change requests.Conduct regular reviews and updates to ensure SOWs and related documentation reflect current project requirements and performance metrics.Provide support and guidance to internal teams on documentation standards, workflows, and process improvements.Stay informed on industry best practices for SOW writing, contract development, and vendor management to continuously improve program efficiency.

Aims Community College

Associate’s Degree

Atlantic Cape Community College

Associate’s Degree