Ariel Laureano
Project Leader i @Zurich Insurance
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WORK HISTORY
Project Leader i @Zurich Insurance
Schaumburg, IL, US
EDUCATION
ITT Technical Institute
Associate of Applied Science, Computer Networking Systems
SKILLS
ABOUT ARIEL LAUREANO
As an experienced IT professional with over 15 years in the field, including 6 years in management, I specialize in driving efficiency and excellence in Technical Support, Applications Support, Change Management, Service Management, IT Service Delivery, and Project Management. I have a proven track record of leading projects that streamline processes, enhance service delivery, and improve application support across diverse IT environments. My expertise in change management ensures smooth transitions with minimal disruption, while my strong communication skills facilitate clear, effective collaboration with stakeholders. I\'m passionate about delivering high-quality IT services and guiding teams toward achieving strategic goals and operational excellence.
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