Ariel Casses

Network Coordinator @The TJX Companies, Inc.

San Antonio, TX, US

Technical, IT infrastructure and Systems support for our San Antonio Distribution Center, a facility over sq. ft which is approximately the size of 30 football fields making this one of the top 25 largest footprints across the world.Major Areas of ResponsibilityProvides hardware maintenance and monitoring for all Distribution Center Systems equipment including monitoring back-ups of all systems, installation of new hardware including terminals, monitors, keyboards, and printers. Configures servers and hardware when necessary. Provides expertise and support for maintenance, installation and repair of PC’s in the Distribution Center and office area. Troubleshoots and contacts Info Center when needed and provide follow-up. Assists in training users on PC applications.Provides ongoing support, which will include systems equipment cleaning, contacting vendors and scheduling maintenance and repairs. Provides ongoing preventative maintenance of Data Center equipment. Maintains systems equipment inventory. Supports all Material Handling Systems Servers; understands each system and its relationship to other systems. Understands, operates and troubleshoots all servers. Updates system configurations. Utilizes the management console of all material handling systems. Assists training associates on the use of each system. Works with Systems Application Analyst and training department to support and assist in training on server use. Understands the mechanical aspect of the equipment.Assists the Home Office Systems team with any scheduled projects related to installing new equipment, network or infrastructure changes. Provides assistance for any unscheduled installation or maintenance of equipment as a result of network or infrastructure change.