Ariel Rosales
Systems Programmer @City of Los Angeles
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WORK HISTORY
Systems Programmer @City of Los Angeles
Network Operations Center (NOC)
EDUCATION
Devry University - Pomona, CA
Bachelor’s Degree, Computer Information Systems
Technological Institute of the Philippines
Bachelor’s Degree, Electrical Engineering
Laguna College, San Pablo City
Bachelor’s Degree, Preparatory Engineering
Laguna College, San Pablo City
High School, Preparatory Engineering
Technological Institute of the Philippines
Bachelor of Electrical Engineerining
ABOUT ARIEL ROSALES
ABOUT MEAn Information Technology specialist with over 20 years of experience in providing professional computer-related technical support to all customer types and levels. Throughout the years, I had the opportunity to provide and utilize my service skills in a small, medium, large, and enterprise environments. I am a people person, self-motivated, results and detail oriented, a team player, a quick learner, and have a mind-set to always provide the best client services I can offer. Similar to a \"bottomless drink\", I am always open to accept new challenges and learning opportunities as they are presented.My specialties includes but no limited to the following:> Systems Administration - Microsoft Active Directory Computer and User Account Management - Microsoft Exchange 2010 User Account Management - Microsoft Windows Server Update Services (WSUS)- Microsoft Systems Management Server (SMS/SCCM)- Metalogix Archive Manager for Enterprise Exchange Edition - McAfee ePolicy Orchestrator - File and Print Servers Management - Wireless Access Points Management> Client Services - Microsoft Windows Client Operating Systems(v3.x, 95, ME, XP, 7, 8.x, 10)- Microsoft Windows Server Operating Systems(NT4.0, 2003, 2008, and 2012)- Tier End-User Computer Technical Support - Software Repackaging and Deployment - Computer Systems Refresh and Deployment> Hardware and Software - Microsoft Office Standard and Professional (Word, Excel, Powerpoint, Access)- Adobe Acrobat Standard and Professional - Attachmate Personal Client (Mainframe Terminal Emulation)- Email programs (i.e. MS Outlook, Lotus Notes)- Antivirus/Antimalware> Other Skills - Network switch installation and configuration (i.e. Cisco C2960 and 3500 Series)- Personal and other non-managed networking devices (i.e. hubs, switches)- Computer, MFD, and printers networking - Team and Cross-functional Projects
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