Ariel Pena

About Ariel Pena

Hi, I’m Ariel.I’m a multi-unit operations leader with 15+ years of experience managing retail and restaurant operations across large territories.Currently, I oversee 18 retail locations generating approximately $25M in annual revenue and leading 100+ employees across South Florida. My focus is driving operational performance, improving P&L results, and building strong leadership teams that consistently deliver results.Throughout my career, I’ve specialized in:• Multi-Unit Operations Leadership• Revenue Growth & Sales Strategy• P&L Management and Cost Optimization• Leadership Development & Team Building• Operational Efficiency & Process ImprovementBefore EZCORP, I held district leadership roles with Burger King, Pollo Tropical, and Church’s Chicken, where I led multi-location teams and drove operational performance across competitive markets.I’m passionate about building strong teams, improving operational performance, and driving sustainable business growth. Always open to connecting with professionals in retail operations, restaurant leadership, and multi-unit management.

Experience

1. Market Manager

   EZCORP

   Aug 2019 — Present

   Lead operational performance for 18 retail locations across South Florida generating approximately $25M in annual territory revenue. Provide leadership and operational oversight for 100+ employees across the district. Drive year-over-year revenue growth through targeted sales initiatives, improved store execution, and cost optimization strategies. Increased annual sales by 15%, generating over $6M in revenue growth. Led region in highest increase of sales vs plan and profit vs plan. Develop store leadership teams through coaching, mentoring, and performance management.

Education

• Deerfield Financial Advisors

  High School Diploma, BUSINESS, MANAGEMENT, MARKETING, AND RELATED SUPPORT SERVICES

• Deerfield Beach High School

  High School

  2001 — 2001

• Kaplan University

  Criminal Justice/Safety Studies

  2007 — 2008

• Miami Dade College

  Bachelor of Business Administration, Business Administration and Management, General

Skills

• Leadership Development
• Management
• Business Development
• P&L Review
• P&L Management
• Revenue & Profit Growth
• Profit
• Team Leadership
• Team Management
• Team Building
• Customer Service
• Sales
• Restaurants
• Leadership
• Inventory Management
• Budgets
• Hospitality
• Strategic Planning
• Multi-Unit
• Restaurant Management
• Training
• Food
• Customer Satisfaction
• Operations Management
• Franchising
• Employee Training
• Coaching
• Labor Management
• Product Development
• New Business Development
• Aquisition
• Problem Solving
• Food & Beverage
• P&L
• Hiring
• Time Management