Ariel Granillo

Vice President, Strategic Initiatives and Governance

Role: Vice President, Strategic Initiatives and Governance at American Express
Location: Brooklyn, NY, US
LinkedIn followers: 500 followers

About Ariel Granillo

I lead strategy and strategic teams that design data-driven solutions powered by automation, AI, and analytics. My work focuses on accelerating revenue growth, improving operational efficiency, and mitigating financial risk while reimagining customer journeys to deliver seamless, personalized experiences.With a background spanning both phone and digital servicing in customer service, credit, collections, fraud, disputes and financial crimes. I bring a holistic perspective to solving complex challenges. I thrive on curiosity and innovation, constantly exploring new technologies and approaches that drive transformation.As a strategic leader, I take pride in building and guiding high-performing global teams. I foster collaboration across business lines and develop future leaders who can carry forward a culture of innovation, execution, and excellence.

Experience

Vice President, Strategic Initiatives and Governance
American Express
May 2025 — Present · New York, NY, US

Education

South Dakota Mines
B.S, Industrial Engineering and Engineering Management
2008 — 2012

Skills

Six Sigma
Microsoft Office
Quality Control
Knowledge of Lean Six Sigma Practices
Ms Project
Autocad
Time Study
Solidworks
Engineering
Process Improvement
Innovation
Engineering Management
Sql
Microsoft Project
Innovative Problem Solver
Forecasting
Continuous Improvement
Manufacturing
Lean Manufacturing
Ms Office Suite
Teradata
Leadership

Contact information

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Work email
•••••@americanexpress.com
Personal email
•••••@•••••.com
Direct dial
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Current company

American Express

Financial Services · 10K employees · World Financial Center, 200 Vesey Street, New York, NY, 10285, US

At American Express, we know that with the right backing, people and businesses have the power to progress in incredible ways. Whether we’re supporting our customers’ financial confidence to move ahead, taking commerce to new heights, or encouraging people to explore the world, our colleagues are constantly striving to uphold our powerful backing promise to our customers and each other every day. These beliefs have been our North Star for 170 years as our business transformed – from helping evacuate travelers during World Wars, to ensuring the safety of our customers’ funds during the Great Depression in the U.S., to creating the Shop Small® movement to help small businesses recover from the Financial Crisis, to providing aid to communities impacted by many natural disasters and so much more. For generations, the key to our success has been the determination and resilience of our American Express colleagues. Now, as a globally integrated payments company, we work together to provide customers with access to products, insights and world-class experiences that enrich lives and build business success. Join us and let’s lead the way together. Learn more about us at: https://www.americanexpress.com/careers https://www.americanexpress.com/ https://www.facebook.com/AmericanExpressUS https://www.instagram.com/americanexpress/ https://twitter.com/americanexpress https://www.youtube.com/user/AmericanExpress See our community guidelines at: https://www.americanexpress.com/en-us/company/community-guidelines/ If you have a customer service issue or question, please visit www.americanexpress.com/contactus

americanexpress.com

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