Ariel Galbraith
Senior Account Management Specialist @Eon
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WORK HISTORY
Senior Account Management Specialist @Eon
Senior Customer Success & Account Management Specialist at Eon, supporting enterprise healthcare clients through onboarding, adoption, and expansion. Trusted partner to clinical and operational leaders, with a strong track record in customer retention, value realization, and expansion strategy. Background in SDR and pipeline generation strengthens lifecycle ownership and cross-functional alignment.
EDUCATION
Metropolitan State University of Denver
Bachelor of Business Administration - BBA, Business, Management, Economics, and Related Support Services
Spokane Falls Community College
General Studies
ABOUT ARIEL GALBRAITH
Customer Success Manager with nearly five years of experience helping SaaS and healthcare organizations adopt technology, realize value, and grow long-term partnerships.I specialize in managing complex customer relationships across the full lifecycle, from onboarding and implementation to adoption, renewal, and expansion. My background in sales development gives me a strong commercial lens, allowing me to proactively identify growth opportunities while staying deeply aligned to customer outcomes.Currently at Eon, an AI-powered care management platform, I partner closely with healthcare leaders to ensure successful implementations, measurable ROI, and improved patient outcomes. I’m known for being highly organized, customer-first, and collaborative, with a track record of supporting expansion revenue, improving cross-functional alignment, and building trust with executive stakeholders.I’m especially passionate about roles where Customer Success is strategic, data-informed, and deeply connected to real-world impact.
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