Ariel Ayala

About Ariel Ayala

Experienced Customer Service Representative with a demonstrated history of working in the…

Experience

1. Department Secretary

   Kaiser Permanente

   Sep 2022 — Present · Martinez, CA, US

   Responsible for the production, distribution, and file maintenance of all/or a defined portion of HR/Staffing-related documentation for the Medical Center(s) or Service Area.•Responsible for the collection, summation, maintenance, and submission of payroll and capital equipment budget requests/reports for location manager/PSM\'s.•Maintains calendars, arranges meetings, and travel itineraries.•Responsible for the processing of data for reports on a routine and impromptu basis.•Responsible for the maintenance of departmental/SA files and databases as directed.•Responsible for varied special projects and other duties as required.•Schedules staff for patient visits and triages patients\' calls.•Maintaining clear communications between the home health department and medical center staff, patients, families, and community agencies as indicated.Contacting patient or representative as appropriate to determine date/time of planned visit.•Data entering patient referrals into computer for appropriate tracking, other data entry as operationally defined.•Communicating effectively with field clinicians using a variety of communication tools (written/verbal/phone/fax) regarding assignments and changes per departmental policy.•Copying, faxing, filing appropriate documents and distributes them according to departmental policy.•Providing clerical support to intake desk.•Coordinating and maintaining scheduling records as operationally defined.