Arianna Rule
Client Success Manager | Licensed Funeral Director
- Role
- Client Success Manager at Sympathy Brands
- Location
- Orlando, FL, US
- LinkedIn followers
- 500 followers
About Arianna Rule
Proven funeral director and client manager with a passion for exceptional service and…
Experience
Client Success Manager
May 2022 — Present
Serve as the primary point of contact for all client needs, supporting new and existing accounts across multiple platforms.Provide responsive solutions to service issues, collaborating with technical teams to resolve livestream, payment, and content-related concerns.Manage client onboarding, including contract creation, profile setup, credential distribution, and platform training for new partners.Coordinate with product development to test and enhance features for evolving the platform, contributing user insights and client feedback.Create and distribute monthly email marketing campaigns using SendGrid and HubSpot to promote products and seasonal content.Develop and publish weekly social media posts for multiple brand pages to maintain online engagement and visibility.Maintain updated records of client staff changes, account details, and survey feedback, ensuring consistent and accurate client communication.Represent the company at industry events, strengthening professional relationships and brand awareness.Licensed Funeral Director, maintaining active licensure and ongoing education to provide credible industry expertise.
Education
Austin Peay State University
Bachelor of Business Administration (B.B.A.)
Manalapan High School
Diploma
American Academy McAllister Institute of Funeral Service
Funeral Direction/Service
Skills
- Customer Service
- Marketing
- Sales
- Credit Card Transaction Processing
- Social Media Marketing
- Retail Sales
- Teamwork
- Freight
- Cleaning
- Time Management
- Cashiering
- Cash Handling Experience
- Stocking
- Merchandising
- Social Networking
- Footwear
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